Privacy Policy

Merle Norman Cosmetics Studio

We are in the Guildford Town Centre, Unit 1360-10355 152 Centre, Surrey, B.C. V3R 7C1. 

Contact No: 604-588-2711
Email Id: mnspa7@gmail.com

SPA POLICIES

ARRIVAL TIME

We kindly request that you come about 5 to 10 minutes early. Interventions will be concluded at the set time to make way for the subsequent individual.

CHILDREN IN THE SPA

For the tranquillity of all individuals and to prevent disturbing the other guests or, in the interests of safety, infants are not allowed in the spa during the client’s treatment.

CANCELLATIONS

To respect our team’s time, cancellations require a minimum notice period:

  1. For individual appointments, there should be a one to twenty-four hours notice.
  2. 48-hour notice for packages. The client will be charged the full-service price if the circumstances surrounding require a higher service level and the company was not informed earlier enough. No exceptions, please.

PRICING AND GRATUITIES

Prices: Prices are subject to change without any further notice.

Gratuities: Excluded from costs of services; tips may be given to the provider at your willingness.

HEALTH CONDITIONS

It would be helpful if you told us if you have any illnesses or diseases, if you are allergic to anything or if you have any disability before you are given any treatment.

PERSONAL BELONGINGS

Although all efforts are made to provide a secure environment; we cannot take responsibility for lost items. Welcome to our premises; kindly keep your valuable possessions secure while you are on the premises.

SPA ETIQUETTES

To preserve the peace and quiet of the spa, it’s requested that all mobile phones and devices be on silent once inside the spa.

 

Thank you for your understanding and cooperation. We hope to make your time with us as enjoyable as possible!